PSL5 & PSL6 - Applications Administrators and Senior Application Administrators
Date: 3 Aug 2026
Location: AU
Company: Department of Parliamentary Services
Job Details
Job Title: PSL5 & PSL6 - Applications Administrators and Senior Application Administrators
Employment Type: Ongoing
Classification: Parliamentary Service Level 5/6
Closing Date: 11:30pm AEST, 20 August 2026
Contact: Udara Rupasinghe, 02 6277 2897, Udara.Rupasinghe@aph.gov.au
The Opportunity
The Department of Parliamentary Services (DPS) is seeking motivated, capable and forward-thinking technology professionals to join the Electronic Security Systems (ESS) Operations team at Australian Parliament House. We are recruiting for both Applications Administrator (PSL5) and Senior Applications Administrator (PSL6) positions.
Working within the Information Services Division (ISD), you will play a critical role in supporting and enhancing the enterprise security systems that underpin the safety, security and resilience of Parliament House, its occupants and national democratic processes. You will work across a diverse and evolving technology environment that includes Physical Security Information Management (PSIM), Electronic Access Control Systems (EACS), CCTV and video management platforms, intercom technologies, monitoring solutions, integrations, databases and supporting infrastructure.
This is a unique opportunity to contribute to the operation, maintenance, improvement and future direction of mission-critical systems that operate 24 hours a day, 7 days a week. You will collaborate with technical specialists, business stakeholders and industry partners to deliver operational excellence, drive innovation, resolve complex challenges and strengthen the security capabilities of Australian Parliament House.
If you are passionate about technology, enjoy solving complex problems, and want your work to have a visible and meaningful impact, this role offers the opportunity to work on some of the most important and technically diverse security systems in the Commonwealth.
Who we are looking for
As part of a highly skilled and collaborative team, you will contribute to the operation, maintenance, enhancement, and continuous improvement of mission-critical security systems. Whether you are an emerging specialist looking to grow your technical expertise or an experienced professional ready to provide technical leadership, these roles offer a unique opportunity to work with complex technologies in a nationally significant environment.
Our ideal candidate is someone who possesses the following skills and experience:
- Qualifications in Information Technology, a related discipline, and/or 5 years of equivalent work experience are highly regarded.
- ITIL Foundation certification (desirable).
Job Specific Requirements:
- This role requires the applicant to occasionally perform technical upgrades outside of core business hours. This work may take place on weekends or public holidays.
- This role requires the applicant to participate in a rotating on-call roster for out of hours support.
- This role requires the applicant to participate in a rotating on-site roster for on-site support (8AM – 4PM).
- The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.
At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.
Duty Statement - PSL5
Classification: Parliamentary Service Level 5
Position Title: Applications Administrator
Branch: Digital Customer Services
Section: ESS Operations
Immediate supervisor: Technical Director of ESS Operations
Duty Statement
Under limited/general direction undertake duties in accordance with the agreed standards for the specified classification. The duties will include, but are not limited to, the following:
- Apply and develop technical knowledge of electronic security systems, including PSIM, EACS, CCTV/Video Management, and intercom platforms, and their application and infrastructure requirements to support secure, resilient, and high‑availability operational environments.
- Investigate and resolve system incidents and service requests, performing root‑cause analysis where appropriate, and implement approved system changes in accordance with established procedures, governance requirements, and best practice.
- Provide technical advice and input to support the development, operation, and optimisation of security system solutions that meet defined stakeholder, operational, and compliance requirements.
- Identify and manage risks within own area of responsibility, applying established controls, escalating issues where required, and clearly communicating risk impacts and mitigation actions.
- Maintain accurate operational and technical documentation, including configuration records, change records, and support artefacts, to enable effective system support and auditability.
- Work collaboratively with ESS Operations teams and liaise effectively with vendors, stakeholders, and other ICT teams to support integrated service delivery outcomes and continuous service improvement.
Selection Criteria - PSL5
- Electronic Security Systems Experience
- Demonstrate experience in maintaining and supporting electronic security systems, including applications such as PSIM (Physical Security Information Management), Video Management Systems, Electronic Access Control Systems (EACS), access card management systems, and/or secure communications systems. Experience supporting systems within Azure or hybrid technology environments is desirable.
- Demonstrate experience in maintaining and supporting electronic security systems, including applications such as PSIM (Physical Security Information Management), Video Management Systems, Electronic Access Control Systems (EACS), access card management systems, and/or secure communications systems. Experience supporting systems within Azure or hybrid technology environments is desirable.
- Problem Solving and Critical Thinking
- Demonstrate the ability to problem solve and think critically to investigate, anticipate, prioritise, and manage known and emerging issues related to ICT technologies, mission critical systems, applications, databases, and system integrations.
- Demonstrate the ability to problem solve and think critically to investigate, anticipate, prioritise, and manage known and emerging issues related to ICT technologies, mission critical systems, applications, databases, and system integrations.
- Application of Best Practices
- Demonstrate the ability to follow best practices to maintain the integrity, security, and reliability of ICT systems.
- Demonstrate the ability to follow best practices to maintain the integrity, security, and reliability of ICT systems.
- Communication and Stakeholder Engagement
- Demonstrate professional written and verbal communication skills to engage with a diverse range of stakeholders, including the ability to clearly and concisely explain technical concepts to non‑technical audiences.
- Demonstrate professional written and verbal communication skills to engage with a diverse range of stakeholders, including the ability to clearly and concisely explain technical concepts to non‑technical audiences.
- Service and Change Management
- Demonstrate experience in applying and adhering to service request and change management processes, procedures, and workflows in line with established best practice frameworks. 6. Technical Documentation Demonstrate experience in creating and maintaining clear, accurate technical documentation that is suitable for its intended audience and operational purpose.
- Demonstrate experience in applying and adhering to service request and change management processes, procedures, and workflows in line with established best practice frameworks. 6. Technical Documentation Demonstrate experience in creating and maintaining clear, accurate technical documentation that is suitable for its intended audience and operational purpose.
Duty Statement - PSL6
Classification: Parliamentary Service Level 6
Position Title: Senior Applications Administrator
Branch: Digital Customer Services
Section: ESS Operations
Immediate supervisor: Technical Director of ESS Operations
Duty Statement
Under limited/general direction undertake duties in accordance with the agreed standards for the specified classification. The duties will include, but are not limited to, the following:
- Provide technical leadership and apply specialist knowledge of electronic security systems, including PSIM, EACS, CCTV/Video Management, and intercom platforms, and their supporting infrastructure, to maintain and enhance secure, high‑availability, mission‑critical environments.
- Manage and coordinate the investigation of complex system issues, overseeing root‑cause analysis, the planning and execution of approved system changes, and assurance of corrective actions in accordance with governance frameworks and best practice.
- Provide authoritative technical guidance on security system solutions, including options analysis and technical recommendations, and oversee their implementation to meet evolving stakeholder, security, and organisational requirements.
- Contribute to ICT planning, design, and continuous improvement activities, ensuring security system considerations are embedded into broader ICT architectures, standards, and operational models.
- Lead risk identification and mitigation activities, embedding risk management into operational and change planning, and provide clear, evidence‑based technical advice to senior stakeholders to support decision‑making.
- Ensure the preparation, quality, and maintenance of technical documentation, standards, and operational artefacts to support system integrity, audit requirements, and knowledge sharing.
- Work collaboratively across ESS Operations, and engage with vendors, stakeholders, and other ICT teams to coordinate delivery, manage dependencies, and deliver integrated, sustainable, and fit‑for‑purpose security system outcomes.
Selection Criteria - PSL6
- Electronic Security Systems Experience
- Demonstrate experience in maintaining and supporting electronic security systems, including applications such as PSIM (Physical Security Information Management), Video Management Systems, Electronic Access Control Systems (EACS), access card management systems, and/or secure communications systems. Experience supporting systems within Azure or hybrid technology environments is desirable.
- Demonstrate experience in maintaining and supporting electronic security systems, including applications such as PSIM (Physical Security Information Management), Video Management Systems, Electronic Access Control Systems (EACS), access card management systems, and/or secure communications systems. Experience supporting systems within Azure or hybrid technology environments is desirable.
- Problem Solving and Critical Thinking
- Demonstrate the ability to problem solve and think critically to investigate, anticipate, prioritise, and manage known and emerging issues related to ICT technologies, mission critical systems, applications, databases, and system integrations.
- Demonstrate the ability to problem solve and think critically to investigate, anticipate, prioritise, and manage known and emerging issues related to ICT technologies, mission critical systems, applications, databases, and system integrations.
- Application of Best Practices
- Demonstrate the ability to follow best practices to maintain the integrity, security, and reliability of ICT systems.
- Demonstrate the ability to follow best practices to maintain the integrity, security, and reliability of ICT systems.
- Communication and Stakeholder Engagement
- Demonstrate professional written and verbal communication skills to engage with a diverse range of stakeholders, including the ability to clearly and concisely explain technical concepts to non‑technical audiences.
- Demonstrate professional written and verbal communication skills to engage with a diverse range of stakeholders, including the ability to clearly and concisely explain technical concepts to non‑technical audiences.
- Service and Change Management
- Demonstrate experience in applying and adhering to service request and change management processes, procedures, and workflows in line with established best practice frameworks.
- Demonstrate experience in applying and adhering to service request and change management processes, procedures, and workflows in line with established best practice frameworks.
- Technical Documentation
- Demonstrate experience in creating and maintaining clear, accurate technical documentation that is suitable for its intended audience and operational purpose.
How to apply
Please upload a pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department.
Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.
For additional guidance when crafting you application, please refer to the DPS Recruitment - Candidate Information Pack, which provides helpful tips on how to structure your pitch and highlight your most relevant skills and experience effectively.
Our purpose and values
We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.
Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.
Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.
What we can offer
Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:
- flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the roles
- ongoing opportunities to learn and develop new capabilities
- a competitive remuneration package
- free on-site parking
- free gym membership and access to recreational facilities available a APH
- childcare (pending availability), banking services, post office, value-for-money dining options and more available at APH.
Salary
Currently, the salary range for the PSL5 is $92,450 - $99,185 per annum, and the salary range for the PSL6 is $101,168 - $113,706 per annum.
Conditions of Employment
Employment opportunities at the department are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:
- Australian citizenship: Section 22 of the Parliamentary Service Act 1999 requires that employees of the Parliamentary Service are generally required to be Australian citizens. However, if you are not an Australian citizen you may be considered for engagement on the condition that you are able to gain Australian Citizenship within a specified time. Failure to obtain citizenship within the timeframe could lead to termination of employment.
- Loss and resumption of Australian citizenship: Under historical provisions of the Australian Citizenship Act 1948 (section 17), some Australian citizens automatically lost their citizenship if they voluntarily acquired the citizenship of another country between 26 January 1949 and 3 April 2002. This loss occurred by operation of law and may not have been known to the individual at the time. Although these provisions were repealed in 2002 to allow dual citizenship, the repeal did not restore citizenship that was previously lost. Individuals who believe they may be affected are recommended to seek advice about resuming their Australian citizenship. Further information, is available on the Department of Home Affairs website.
- Applicants who progress to the offer stage with our department who have been affected by the loss of citizenship as outlined above will be required to demonstrate within a reasonable time that they have resumed, or are actively undertaking the process to resume, Australian citizenship.
- Security clearance and character clearance: the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check.
- Health assessment: a pre-employment health assessment will be required where there are physical or medical requirements for the role.
- External Work Approval: Employees must seek approval for any paid employment outside the department and declare voluntary activities that could impact their role.