Manager Training Delivery

Job Details

Job Title: Manager Training Delivery

Employment Type: Ongoing

Classification: Parliamentary Service Level 6

Closing Date: 11:30pm AEDT, Monday 26 May 2025.

Contact: Ben de Kruiff, (02) 6277 2840, benjamin.dekruiff@aph.gov.au

The Opportunity

The Department of Parliamentary Services (DPS) is recruiting for a Parliamentary Service Level 6 Manager Training Delivery within Security Operations Branch. As the manager, you will lead the planning, coordination and delivery of high quality, operationally aligned training programs across the Parliamentary Security Service (PSS), to uplift and support operational readiness and workforce capability.  

You will lead a team of skilled trainers, providing clear direction, coaching and support to ensure high standards of delivery across all programs. This includes managing performance, building capability within the team and creating a positive and accountable team culture. The role requires a proactive leadership approach to ensure consistency in delivery, responsiveness to operational needs and alignment with organisational values.  

This is a leadership role with a strong operational focus, suited to someone who thrives under limited direction, who demonstrates sound judgement and brings a practical, solutions-focused approach to learning delivery and workforce development. Working closely with operational leaders, internal and external stakeholders and the Training Development team, you will ensure that delivery aligns with organisational goals and adult learning principles. You’ll contribute to continuous improvement by adapting delivery strategies, reviewing feedback and supporting the ongoing development of PSS staff.

 
Success in this role requires a positive attitude toward change and the ability to adapt quickly in a fast-paced, evolving environment. High-level organisational and time management skills are essential to manage competing priorities and meet operational deadlines. The role demands a proactive, solutions-focused approach and the confidence to represent the training function at a strategic level. 

Who we are looking for

We are seeking an experienced and driven training professional. This position requires strong leadership, coordination, problem-solving skills and the ability to manage competing priorities in a dynamic, operational environment. 
 

Our ideal candidate will:
 

• Have demonstrated experience leading training delivery in a high-paced, operational environment  
• Have experience in leading a team, providing clear direction, coaching and providing support to ensure high standards of delivery, including managing performance, building capability and creating a positive team culture 
• Be responsible for maintaining training standards, ensuring consistency in delivery and capability development
• Have high-level time management, organisational and problem-solving capabilities  
• Demonstrate sound judgement and the ability to work independently with minimal supervision 
• Have well-developed written and verbal communication skills with experience preparing reports, internal reviews and business case proposals 
• Have a positive attitude toward change and the ability to lead others through shifting priorities 
• Understands adult learning principles and their application in practical training environments
• Confidently engage with internal and external stakeholders and represent the branch in a professional manner

Job Specific Requirements

•  The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.

The ideal candidate would currently hold or be willing to obtain the following nationally recognised qualifications:

• TAE40122 - Certificate IV in Training and Assessment
• TAE50216 - Diploma of Training Design and Development

At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.

Duty Statement

Title: Manager Training Delivery

Classification: Parliamentary Service Level 6

Branch: Security Operations

Section: Security Operations Support

Immediate Supervisor: Assistant Director Security Operations Support

  Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Service Level 6 classification. The duties will include, but are not limited to, the following:
 

1. Lead and manage a team to deliver high-level operational training to a large security workforce.
    
2. Manage relationships with internal and external stakeholders to achieve work area and agency goals.
    
3. Oversee training delivery; provide mentoring and feedback to other training staff. Contributing to a highly professional, customer focused security culture.
    
4. Undertake staff management responsibilities as required whilst you deliver training and conduct assessments.
    
5. Model and promote a healthy and safe working environment, incorporating ethical behaviour and practices consistent with the DPS Code of Conduct and DPS Values.
    
6. Capture and report on training statistics and processes, as require

Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

How to apply

Please upload a one page pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department. 

Please specify which role(s) you are applying for in your pitch. Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role. 

Our purpose and values

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.  

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace. 

Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

What we can offer

Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:  

•    access to flexible work arrangements 
•    ongoing opportunities to learn and develop new capabilities 
•    a competitive remuneration package
•    free secure underground parking
•    free gym membership and access to recreational facilities
•    on-site childcare, banking services, post office, value-for-money dining options and more.

Salary

Currently, the salary range for this position is $97,841 - $109,967 per annum.

Conditions of Employment

Employment opportunities at Department of Parliamentary Services are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:

• Australian citizenship – to be eligible for employment with DPS, applicants must be an Australian Citizen. 

• Security clearance and character clearance – the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check. 

• Health assessment – a pre-employment health assessment will be required where there are physical or medical requirements for the role.