Manager Security Operations

Job Details

Job Title: Manager Security Operations

Employment Type: Ongoing

Classification: Parliamentary Service Level 6

Closing Date: 11:30pm AEDT, 12 March 2026 

Contact: Simon Corby, 02 6277 8351 , simon.corby@aph.gov.au

The Opportunity

The Department of Parliamentary Services (DPS) is recruiting for a Parliamentary Service Level 6 Manager Security Operations (MSO) position within the Security Division.

Security Division is responsible for broader security functions that support the business of DPS protective security including security planning, capability, risk, policy and reporting. Security Operations Branch works with many different Australian Parliament house (APH) security stakeholders, including the Australian Federal Police (AFP), the Department of the House of Representatives, the Department of the Senate, the Ministerial Wing Support, and other entities within the Parliamentary precincts.

The MSOs are responsible for assisting the Assistant Directors, Security Operations (ADSOs) in the day-to-day security management and security arrangements of APH. They will manage multiple team leaders and a large workforce of Parliamentary Security Service Officers in all aspects of operational security for APH and provide technical knowledge in security related operations and activities. They will assist the ADSOs in the design, coordination and delivery of Security Branch activities associated with Human Resources (HR), rostering and security sustainability, and will provide insight on workforce planning.

The successful applicant will be required to work closely with other sections of the Security Division along with various external stakeholders to manage staff in delivering security services and emergency response. Excellent written and verbal communication skills are required to succeed in this role, along with the ability to establish, maintain and enhance stakeholder relationships, and provide strong leadership to a large cohort of staff.

Who we are looking for

Our ideal candidate will be: 

• Demonstrated knowledge of protective security policy, measures, and strategies in a sensitive government security environment.
• Ability to effectively lead and manage the activities of operational security team leaders in both routine and high-pressure situations.
• Experience in team management, including the ability to work closely with key internal stakeholders in the administration of HR related activities.
• Highly developed organisational and administrative skills, with the ability to set priorities and maintain accurate records.
• Well-developed verbal and written communication skills with a strong focus on stakeholder engagement.
• Demonstrated ability to manage and deliver high quality security and customer focused services in a security environment.

The successful applicant will be required to:

• Obtain and maintain a Negative Vetting 1 (Confidential Highly Protected/Secret) security clearance.
• Complete a training program, which includes Operational Safety Training and First Aid. All training will be provided by the Department

At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.

Duty Statement

Classification: Parliamentary Service Level 6 

Branch: Security Operations 

Section: Security Operations (PSS) 

Immediate supervisor: Assistant Director, Security Operations 

Duty Statement

Under limited/general direction undertake duties in accordance with the agreed standards for the specified classification. The duties will include, but are not limited to, the following:

1. Support the implementation of Department of Parliamentary Service’s strategic direction for PSS team leaders and staff, to ensure the consistent delivery of high-quality operational security services that meet Australian Parliament House (APH) expectations and uphold established service standards.

2. Provide expert advice and technical knowledge in security operations to strengthen APH’s security capabilities. This includes setting work area priorities, fostering team cohesion, and ensuring the delivery of high-quality outcomes.

3. Critically analyse security roles and responsibilities with a view to continuous improvement and provide security advice in relation to potential threats.

4. Prepare written materials to a high standard including Operational Orders, Event Plans, Screening Exemptions, Security Instructions, and managing PSS security incident reports.

5. Deliver security advice for events, visiting dignitaries, and operational activities at APH to support effective security operations.
6. Manage relationships with stakeholders to achieve work area and agency goals on security related issues.
7. Manage the conduct of validation exercises including joint training activities conducted with the Australian Federal Police (AFP).
8. Review and manage special event proposals to ensure appropriate and agreed resourcing and security arrangements are in place.
9. Consult with the PSS rostering unit to coordinate and manage security resources to meet identified business demands.
10. Identify and address staff performance issues, using appropriate personnel management and remediation techniques. Facilitate mediation between employees to resolve interpersonal conflicts and support Human Resources and management in implementing effective resolutions that promote a respectful workplace.
11. Maintain compliance with the annual PSS mandatory training and employment requirements, and the Department of Parliamentary Services standards. 

Selection Criteria

1. Demonstrated knowledge of protective security policy, measures, and strategies in a sensitive government security environment.
2. Ability to effectively lead and manage the activities of operational security team leaders in both routine and high-pressure situations.
3. Experience in team management, including the ability to work closely with key internal stakeholders in the administration of people management related activities.
4. Highly developed organisational and administrative skills, with the ability to set priorities and maintain accurate records.
5. Well-developed verbal and written communication skills with a strong focus on stakeholder engagement.
6. Demonstrated ability to manage and deliver high quality security and customer focused services in a security environment.

Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

How to apply

Please upload a pitch(750 words maximum) describing how your skills and experience would contribute to the role and work of the department. 

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role. 

Our purpose and values

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.  

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace. 

Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

What we can offer

Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:  

• flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the roles
• ongoing opportunities to learn and develop new capabilities 
• a competitive remuneration package
• free on-site parking
• free gym membership and access to recreational facilities available a APH
• childcare (pending availability), banking services, post office, value-for-money dining options and more available at APH.

Salary

Currently, the salary range for this position is $101,168 - $113,706  per annum.

Conditions of Employment

Employment opportunities at Department of Parliamentary Services are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:

•    Australian citizenship – to be eligible for employment with DPS, applicants must be an Australian Citizen. 

•    Security clearance and character clearance – the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check. 

•    Health assessment – a pre-employment health assessment will be required where there are physical or medical requirements for the role.