ESS Technician

Job Details

Job Title: ESS Technician

Employment Type: Ongoing

Classification: Parliamentary Service Level 6

Closing Date: 11:30pm AEST,19 August 2026

Contact: Antonio Antonino, 02 6277 8491, Antonio.Antonino@aph.gov.au

The Opportunity

Secure one of Australia's most iconic workplaces.

The Department of Parliamentary Services (DPS) is seeking an experienced Electronic Security Systems (ESS) Technician to support the operation and maintenance of critical security technologies within Australian Parliament House.

Working as part of the ESS Operations team, you will install, maintain and troubleshoot a broad range of electronic security systems, including CCTV, access control, intrusion detection and intercom technologies. You'll play a key role in ensuring the reliability, integrity and continuous operation of systems that support the security of one of Australia's most significant national institutions.

This is an excellent opportunity for a technically skilled professional who enjoys hands-on work, problem solving, and working with modern security technologies in a unique operational environment.

Who we are looking for

We are seeking an organised, adaptable, and results-focused project manager who can successfully deliver complex projects in a high-profile operational environment.

You will bring demonstrated experience managing multiple projects simultaneously, balancing competing priorities, and delivering outcomes within agreed timeframes and budgets. Your ability to build strong relationships, communicate effectively with both technical and non-technical stakeholders, and influence positive project outcomes will be highly valued.

Our ideal candidate will be:

• An experienced and motivated electronic security technician with demonstrated experience installing, maintaining, troubleshooting, and repairing complex security systems, including CCTV, access control, intercom, and intrusion detection technologies 
• A proactive problem solver with strong analytical and fault-finding skills who can diagnose technical issues, identify best practice solutions, and respond effectively to incidents in a fast-paced operational environment. 
• A team-focused professional who takes pride in delivering quality outcomes, works collaboratively with colleagues, contractors, and stakeholders, and contributes positively to a supportive workplace culture. 
• An individual with excellent organisational skills who can effectively prioritise competing tasks, manage service requests and maintain accurate records while meeting operational timeframes.
• A strong communicator who can provide clear technical advice, explain complex concepts to a range of audiences, and build productive working relationships across the organisation.
• A technically curious professional who is committed to continuous improvement, embraces new technologies and actively contributes to system enhancements, maintenance activities, and operational excellence. 
• A diligent and professional person with a strong focus on safety, security, integrity and attention to detail, capable of working in a highly secure environment and maintaining the confidence required to support critical infrastructure. 

Job Specific Requirements: 

• This role requires the applicant to occasionally perform technical upgrades outside of core business hours. This work may take place on weekends or public holidays.
• This role requires the applicant to participate in a rotating on-call roster for out of hours on site support.
• This role requires the applicant to participate in a rotating on-site roster for on-site support (8AM – 5PM).
• Current Australian Drivers Licence
• The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.

Desirable Qualifications:

• Tertiary technical qualifications such as Certificate III in Electrotechnology, Electronics and Communications.
• Open Registration Cable Licence.
• EWP Elevated Work Platform Licence.
• Restricted Electrical Licence

At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.

Duty Statement

Classification: Parliamentary Service Level 6 

Branch: Digital Customer Services 

Section: ESS Operations 

Immediate supervisor: ESS Site Services Team Lead

Duty Statement

Under limited/general direction undertake duties in accordance with the agreed standards for the specified classification. The duties will include, but are not limited to, the following:

1. Install, configure, and maintain electronic security systems, including CCTV, access control, alarms, intercoms and intrusion detection equipment.
   
   
2. Conduct routine inspections, testing, and preventative maintenance to ensure system reliability and compliance with organisational and legislative requirements.
   
   
3. Respond to security system incidents, outages and service requests in a timely manner. Diagnose faults and perform repairs in line with service level agreements.
   
   
4. Create, update, and maintain comprehensive technical documentation, including hardware configurations, system architecture details, as-built diagrams, hardware schematics, and equipment inventories.
   
   
5. Provide informed, evidence-based technical advice to support planned maintenance activities, system upgrades, and enhancement initiatives 

Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

Selection Criteria

1. Proven experience installing, configuring, programming, maintaining, and troubleshooting electronic security systems such as CCTV, Gallagher access control systems, intercoms and intrusion detection technologies. Ability to interpret technical drawings, wiring diagrams, and system specifications to ensure accurate and compliant system operation.
   
   
2. Demonstrated experience managing and prioritising service requests, system outages, and security-related incidents to meet agreed service-level timeframes. Ability to work efficiently under pressure, maintain accurate records of actions taken, and ensure timely resolution or escalation to minimise operational impact.
   
   
3. Ability to diagnose complex technical faults, assess system performance, and identify opportunities for improvement. Demonstrated capacity to evaluate risks, impacts, and integration considerations when planning maintenance or system enhancement activities.
   
   
4. Proven ability to provide sound technical advice to internal stakeholders, contractors, and project teams. Skilled in explaining technical concepts in a clear and accessible manner, supporting informed decision-making and effective coordination of maintenance and upgrade activities.
   
   
5. Demonstrated capability to produce clear, accurate, and comprehensive technical documentation, including hardware configurations, as-built diagrams, wiring schematics, and procedural guides. Experience maintaining version control and ensuring documentation remains current and aligned with organisational standards.
   
   
6. Proven experience identifying, isolating, and resolving cabling-related faults across security and networked systems. Skilled in the use of diagnostic tools such as cable testers, multimeters, and network analysis software to verify connectivity, assess signal integrity, and ensure compliance with technical standards. Ability to interpret test results, document findings, and implement effective corrective actions to restore system functionality. 

How to apply

Please upload a pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department. 

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role. 

For additional guidance when crafting you application, please refer to the DPS Recruitment - Candidate Information Pack, which provides helpful tips on how to structure your pitch and highlight your most relevant skills and experience effectively.

Our purpose and values

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.  

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace. 

Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

What we can offer

Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:  

• flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the roles
• ongoing opportunities to learn and develop new capabilities 
• a competitive remuneration package
• free on-site parking
• free gym membership and access to recreational facilities available a APH
• childcare (pending availability), banking services, post office, value-for-money dining options and more available at APH.

Salary

Currently, the salary range for this position is $101,168 - $113,706 per annum.

Conditions of Employment

Employment opportunities at the department are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:

• Australian citizenship: Section 22 of the Parliamentary Service Act 1999 requires that employees of the Parliamentary Service are generally required to be Australian citizens. However, if you are not an Australian citizen you may be considered for engagement on the condition that you are able to gain Australian Citizenship within a specified time. Failure to obtain citizenship within the timeframe could lead to termination of employment.
  
  
• Loss and resumption of Australian citizenship: Under historical provisions of the Australian Citizenship Act 1948 (section 17), some Australian citizens automatically lost their citizenship if they voluntarily acquired the citizenship of another country between 26 January 1949 and 3 April 2002. This loss occurred by operation of law and may not have been known to the individual at the time. Although these provisions were repealed in 2002 to allow dual citizenship, the repeal did not restore citizenship that was previously lost. Individuals who believe they may be affected are recommended to seek advice about resuming their Australian citizenship. Further information, is available on the Department of Home Affairs website.
• Applicants who progress to the offer stage with our department who have been affected by the loss of citizenship as outlined above will be required to demonstrate within a reasonable time that they have resumed, or are actively undertaking the process to resume, Australian citizenship.
  
  
• Security clearance and character clearance: the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check.
  
  
• Health assessment: a pre-employment health assessment will be required where there are physical or medical requirements for the role.
  
  
• External Work Approval: Employees must seek approval for any paid employment outside the department and declare voluntary activities that could impact their role.