Director Maintenance Services

Job Details

Job Title: Director Maintenance Services

Employment Type: Ongoing

Classification: Parliamentary Executive Level 2

Closing Date: 11:30pm AEDT, 7 July 2026

Contact: Paul Pak Poy, 0407337564, paul.pak-poy@aph.gov.au

The Opportunity

The Department of Parliamentary Services (DPS) is recruiting for a Parliamentary Executive Level 2 Director Maintenance Services within Property Services. 

The Department of Parliamentary Services (DPS) plays a vital role in supporting the operations, heritage, and functionality of Australian Parliament House (APH). Within DPS, the Property Services is responsible for the stewardship, maintenance, and operational integrity of one of Australia’s most iconic and complex public buildings.

As Director, Maintenance Services, you will join a high‑performing leadership team responsible for delivering essential maintenance, landscape, logistics, and building management systems functions. You will work closely with fellow maintenance services directors and the Assistant Secretary, Property Services, to ensure a cohesive, strategic, and future‑focused approach to the management of APH.

This is a unique opportunity to influence the long‑term sustainability and operational excellence of a national institution. The role offers the chance to lead multidisciplinary teams, shape best‑practice maintenance strategies, and contribute to the preservation and functionality of a building that is central to Australia’s democratic processes.

Who we are looking for

  We are seeking an experienced and forward‑thinking leader who can shape strategy, drive performance, and build strong relationships across a complex and high‑profile environment. 

Our ideal candidate will be: 

• Demonstrated experience in maintenance, facilities management, asset management, or a related technical field.

• Experience leading multidisciplinary teams in a complex operational environment.

• Strong understanding of governance, compliance, and risk management frameworks.

• Experience providing strategic advice to senior executives or equivalent stakeholders.

• High‑level written and verbal communication skills.

Eligibility, qualifications and/or other requirements: Nil

Job Specific Requirements:

•  The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.

At DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.

Duty Statement

Classification: Parliamentary Executive Level 2 

Branch: Property Services 

Section: Maintenance Services - B 

Immediate supervisor: AS Property Services

Duty Statement

Under limited/general direction undertake duties in accordance with the agreed standards for the specified classification. The duties will include, but are not limited to, the following:

1. Collaborate closely with other maintenance services directors and the Assistant Secretary Property Services to form a cohesive management group of the DPS maintenance services function.
2. As a member of the management group provide strategic leadership and direction to one or more teams that deliver maintenance, landscape, logistics and building management systems functions and related activities.
3. Manage competing priorities in a dynamic environment, balancing immediate operational needs with long-term objectives. Evaluate and monitor complex, technical problems and develop viable solutions, in consultation with technical experts, that contribute to DPS stewardship of Australian Parliament House.
4. Develop and maintain strong partnerships with internal and external stakeholders, providing expert advice to senior executives and Presiding Officers as required.
5. Apply sound judgement and risk management in decision-making, ensuring compliance with legislative, policy, and governance frameworks. Ensure relevant policies, procedures and practices are contemporary and are fit for purpose and reviewed on an appropriate basis.
6. Drive innovation, continuous improvement, and capability development within maintenance services teams. Monitor industry trends and standards to ensure the development and implementation of best practice processes in the maintenance of Parliament House.
7. Excellent written and verbal communication skills, including the ability to produce high-quality reports, that incorporate relevant technical expertise and input from maintenance teams and contractors, and present to senior stakeholders.
8. Proven ability in finance and resource management, contributing to the sustainable operations in a a maintenance and facility services context. Lead and manage budget reporting, risk management and business plans for the section.
9. Role model the Parliamentary Values fostering a culture of integrity, respect, inclusivity, and high performance. Lead and enable a safety-first culture.

Selection Criteria 

Shapes strategic thinking

1. Demonstrates the ability to understand, interpret, and influence the broader strategic context, set clear direction, and anticipate future challenges and opportunities.

Achieves results

2. Demonstrates resilience and decisiveness in managing complex priorities, delivering outcomes, and driving organisational performance and innovation.

Cultivates productive working relationships

3. Builds and sustains strong partnerships, negotiates with influence, and collaborates across organisational boundaries to achieve shared outcomes.

Exemplifies personal drive and integrity

4. Displays professionalism, courage, and accountability, and models behaviours consistent with Parliamentary Values.

Communicates with influence

5. Presents complex ideas and information clearly, concisely, and with credibility to a range of audiences, including the SES, Ministers, Parliament, and external stakeholders.

Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.

How to apply

Please upload a pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department. 

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role. 

For additional guidance when crafting you application, please refer to the the DPS Recruitment Candidate Information Pack, which provides helpful tips on how to structure your pitch and highlight your most relevant skills and experience effectively.

Our purpose and values

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.  

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace. 

Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

What we can offer

Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:  

• flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational needs of the roles
• ongoing opportunities to learn and develop new capabilities 
• a competitive remuneration package
• free on-site parking
• free gym membership and access to recreational facilities available a APH
• childcare (pending availability), banking services, post office, value-for-money dining options and more available at APH.

Salary

An attractive salary, which could be negotiated with the successful candidate, is on offer.

Conditions of Employment

Employment opportunities at the department are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:

• Australian citizenship: Section 22 of the Parliamentary Service Act 1999 requires that employees of the Parliamentary Service are generally required to be Australian citizens. However, if you are not an Australian citizen you may be considered for engagement on the condition that you are able to gain Australian Citizenship within a specified time. Failure to obtain citizenship within the timeframe could lead to termination of employment.
  
  
• Loss and resumption of Australian citizenship: Under historical provisions of the Australian Citizenship Act 1948 (section 17), some Australian citizens automatically lost their citizenship if they voluntarily acquired the citizenship of another country between 26 January 1949 and 3 April 2002. This loss occurred by operation of law and may not have been known to the individual at the time. Although these provisions were repealed in 2002 to allow dual citizenship, the repeal did not restore citizenship that was previously lost. Individuals who believe they may be affected are recommended to seek advice about resuming their Australian citizenship. Further information, is available on the Department of Home Affairs website.
• Applicants who progress to the offer stage with our department who have been affected by the loss of citizenship as outlined above will be required to demonstrate within a reasonable time that they have resumed, or are actively undertaking the process to resume, Australian citizenship.
  
  
• Security clearance and character clearance: the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check.
  
  
• Health assessment: a pre-employment health assessment will be required where there are physical or medical requirements for the role.
  
  
• External Work Approval: Employees must seek approval for any paid employment outside the department and declare voluntary activities that could impact their role.